Shopping, Shipping & Returns

Shopping, Shipping & Returns

Thanks for shopping Deys Clothing products!

You have the right to exchange or receive a full refund on the items you have purchased within 14 days of their delivery.
Exchanges and refunds are issued providing that the garment/product has not been used and is not damaged. ORIGINAL WRAPPING AND HANGTAGS MUST FOLLOW THE RETURN. Please see the detailed information regarding returns below.
Questions? We are here to help. Get in touch with us here.

SHOPPING
In terms of payment, we accept credit cards: VISA and Mastercard only for custommers outside Norway. Making purchases in our webshop is secure (Stripe). We use state of the art technology to keep your credit card information safe. For details on our security measures, please see terms and conditions. Prices are stated in NOK regardless of your destination country. Purchases can only be made in NOK, regardless of what country you choose your delivery to be made.

Shipping outside Norway:
Deys Clothing are registered as PÅL MARTIN TVETE (NO988054690MVA), and operate out of Norway, under Norwegian law.
We do ship wordwide, and due to Norwegian law we ship all products with country tax rate set to 0% for all orders with delivery adress outisde Norway. Local fees and taxes may apply depending on your choice of delivery.

INVOICE
Wan't to pay via an invoice? Please contact us here.


SHIPPING
 
We will ship your order as fast as we can, normally within 36 hours of placing your order. Once your order has been shipped, you will receive an e-mail with a shipment tracking number. Shipping rates and options are clearly stated on our website during the checkout process.

We use Posten Norge for all shipping.

Estimated Shipping time Overview
Below is an overview of tentative lead times for shipping our web shop orders, estimated from time of dispatch from our warehouse in Lillehammer, Norway. Note that the service(s) we use are not guaranteed lead times, so variations may apply, depending on how remote you live. In our experience most deliveries are done well within the lead times indicated below. To get the best overview, we ask you to track your package online as soon as you get the notification email from our logistics partner(s).

Norway: 1-3 days
Rest of the world: 3-8 days

Tracking your shipment
For bigger orders you'll receive an e-mail and/or sms with your tracking number once the order has been shipped, and/or when it arrives at your local pick up destination.

RETURNS
You have the right to exchange or receive a full refund on the items you have purchased within 14 days of their delivery. Exchanges and refunds are issued providing the garment/product has not been used and is not damaged. ORIGINAL WRAPPING AND HANGTAGS MUST FOLLOW THE RETURN. Refunds will be paid to your credit card and normally take 4 to 6 businessdays after we received your return. You are responsible for the return shipping costs. For our warranty info, please see below.

How to return or exchange an item:

  • Write a short note where you tell us the reason for your return
  • Send us the product(s) you want to return, together with the short note to the following address:
  • If you are uncertain about how to customs declare your return please contact our customerservice department.

Visiting and return adress:

Deys Clothing & Lifestyle
Webshop Returns
Løkkegata 9
2616 LILLEHAMMER
NORWAY 

Registered company adrees:

Pål Martin Tvete
Thorstadvegen 24
2609 LILLEHAMMER
NORWAY

Please feel free to contact us (paalmartintvete (at) deys (dot) no) with any questions you may have. We are here to help!